- We send you a confirmation email when you place an order successfully.
- No, you can't change your order after checkout
- Please allow us 5 days to pack your order
- You will be sent a second email when your order is shipped. Use the Tracking Number inside to track the progress of your order.
- No second email? We haven't shipped it yet.
- Please allow 5-7 days from shipping for delivery. Read more on current postal shipping schedules at the AusPost website.
- Get the shipping rate for your order at View and Edit Cart before checkout
Visit the Frequently Asked Questions page, for all the answers to most common questions
158 Old Palmwoods Road, Woombye 4559, QLD.
We are not open to the public except for pre-ordered nursery pickup
Office Hours - 8am-3.30pm Mon-Thurs, 8am-12 noon Fridays AEST.
We are closed on weekends and public holidays.
Nursery Pickup - We will contact you when they are ready to pick up. We are observing Covid-19 best practice and there is sanitiser at reception. Please follow the signs to Reception to collect your plants.
(07) 5451 3506
admin @ australianplantsonline.com.au (remove the spaces)